Privacy Policy

Last updated: April 14, 2026

1. Information We Collect

We collect information you provide when creating an account (name, email), setting up events, and when attendees interact with stamp cards. For attendees in registered mode, we collect the information the event organiser has configured (name, email, custom fields).

2. How We Use Your Information

We use collected information to: provide the StampRise service, send transactional emails (card recovery, prize notifications), generate analytics for event organisers, process payments via Stripe, and improve our service.

3. Data Sharing

We share data with: Stripe for payment processing, SendGrid for transactional emails, and event organisers who receive attendee data collected at their events. We do not sell personal data to third parties.

4. Data Retention

Attendee data for free-tier events is retained for 90 days after the event ends. Pro-tier event data is retained indefinitely or until the organiser requests deletion. Organisers can request data deletion at any time.

5. Your Rights (GDPR / PDPA)

You have the right to: access your personal data, request correction or deletion of your data, withdraw consent for data processing, and lodge a complaint with a supervisory authority. To exercise these rights, email us at hello@stamprise.com.

6. Cookies

We use httpOnly session cookies to maintain attendee stamp card sessions and organiser login sessions. These are essential for the service to function.

7. Contact

For privacy enquiries, contact us at hello@stamprise.com.